At Michelle Digital (https://michelledigital.site), we are committed to delivering your bathroom tiles and other products quickly, safely, and reliably. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been successfully processed and is ready for shipment.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

Standard Shipping: Typically delivered within 5–7 business days.

Expedited Shipping: Typically delivered within 2–4 business days.

Local/Regional Delivery: Available for select locations; delivery times may vary based on proximity.

Delivery times may vary depending on your location, weather conditions, or product availability. Michelle Digital is not responsible for delays caused by the carrier.

3. Shipping Costs

Shipping costs are calculated at checkout based on your order size, weight, and delivery location. Occasionally, promotional offers may include free shipping for qualifying orders, which will be indicated on the website or during checkout.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your shipment and estimated delivery date through the carrier’s website.

5. Delivery & Receipt

  • Please ensure that your shipping address is accurate and complete to avoid delays.
  • A signature may be required for deliveries depending on the shipping carrier and order value.
  • If no one is available to receive the package, the carrier may leave a notice for pickup or attempt a redelivery.

6. Damaged or Lost Shipments

Michelle Digital takes great care in packaging all products to prevent damage during transit. If your order arrives damaged or incomplete, please contact us immediately at support@michelledigital.site or +1 236 815 352 803. Include your order number and photos of the damaged items so we can resolve the issue promptly.

In the rare event that a shipment is lost, we will work with the carrier to track and locate your order or provide a replacement if necessary.

7. International Shipping

Currently, Michelle Digital ships only within the United States. We are exploring options for international delivery in the future.

8. Contact Us

For any questions about shipping, delivery times, or order status, please reach out to us:

Michelle Digital
📍 Address: 1018 Eureka Rd, West Virginia 26639, USA
📧 Email: support@michelledigital.site
📞 Telephone: +1 236 815 352 803